Refund policy

At ShoesStyle, customer satisfaction is important to us.

Returns
You may request a return within 14 days of delivery.

To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be in original packaging

Customers are responsible for return shipping costs.

Non-Returnable Items
We do not accept returns for:

  • Worn or used items
  • Items damaged by misuse
  • Items without original packaging

Refunds
Once your return is received and inspected, we will notify you of the approval status.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos.

We will offer a replacement or refund at no additional cost.

Order Cancellation
Orders can be canceled within 12 hours of purchase. After this period, the order may already be in processing and cannot be canceled.

Late or Missing Refunds
If you haven’t received your refund:

  • Check your bank account
  • Contact your credit card provider
  • Then contact us

Contact
Email: